DEPOSITS & PRE PAYMENTS
When making reservations online, the booking will be secured by making a 50% deposit at the time of making the reservation. The reservation will be guaranteed on the express understanding that payment will be made by depositing the aforementioned amount as per our deposit policy. In the event that the reservation is cancelled, the following applies:
Cancellation less than 5 Days forfeit the full accommodation deposit
Cancellation 7 – 14 Days forfeit 75% of the accommodation deposit
Cancellation 15 – 21 Days forfeit 50% of the accommodation deposit
Should a reservation be cancelled within the above mentioned dates, the deposit, together with all ancillary charges and taxes related thereto, will be forfeited as per the percentages above.
Final payment on arrival is required at the guest house, should the accommodation not have been prepaid- unless a prior signed agreement has been negotiated. All major credit cards are accepted onsite. You shall make good and be responsible for any damage occasioned to the guest house which is as a direct result of your actions, irrespective of whether such damage is caused by your negligence, gross negligence or wilful conduct.